Getting luck on your side: Serendipity is one of the biggest drivers of success—being in the right place, at the right time, with the right people. But can you manufacture luck? Lane Becker has been putting serendipity to work for over ten years. He co-founding Adaptive Path, the first user experience design firm, and Get Satisfaction, an online customer service community platform used by over 65,000 companies. The co-author of Get Lucky, along with Getsatisfaction co-founder Thor Mueller, looks at getting lucky, with a mind-expanding romp that includes improv theater as a management technique, pop-up cocktail parties, behavioral neuroscience, modern network theory, and Buddhism.